Privacy Policy

We collect information you provide directly to us when you use our services, create an account, or contact us. This includes:

• Personal Identification: Name, email address, phone number, and home address.
• Service Information: Details about your home (size, number of rooms, special instructions) needed to provide cleaning services.
• Payment Information: Billing details processed securely through our payment provider (Stripe). We do not store full card numbers on our servers.
• Communications: Messages, emails, or other communications you send us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.

We use the information we collect to:

• Provide, schedule, and manage your cleaning services.
• Process payments and send billing confirmations.
• Communicate with you about your account, appointments, and service updates.
• Respond to your questions, requests, and support inquiries.
• Send service reminders, promotional offers, and newsletters (you may opt out at any time).
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Fulfillment: Vetted independent professionals in our network may receive relevant home and scheduling details necessary to fulfill your cleaning service. These professionals are bound by confidentiality expectations and our service standards.
• Service Providers: Trusted third-party vendors (e.g., payment processors, email platforms) who assist us in operating our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Safety: To protect the rights, property, or safety of Ordify Clean, our customers, or others.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and login sessions.
• Analyze website traffic and usage patterns.
• Deliver relevant content and service information.

You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.
• Portability: Request a portable copy of your data in a structured format.
• Objection: Object to certain types of data processing, including profiling.

To exercise any of these rights, please contact us at Info@Ordifyclean.com.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: